Terms of Service
Last updated: April 2024
Effective Date
This Privacy Policy is effective
as of January 2021
Terms of service:
These Terms of Use (“Terms”) govern your access to and use of XXIXII PIXELZ INC (“we,” “us,” or “our”) website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
1. Account Creation and Security
- You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
- You agree to provide accurate and complete information when creating an account and to update your information as necessary to keep it accurate and current.
- You must notify us immediately of any unauthorized use of your account or any other breach of security.
2. User Conduct
- You agree to use our website and services for lawful purposes only and in accordance with these Terms.
- You agree not to engage in any conduct that violates any applicable laws, regulations, or third-party rights.
- You agree not to use our website in any manner that could interfere with, disrupt, or damage our website or servers, or the networks connected to our website.
3. Content
- You retain ownership of any content you submit or upload to our website, but you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content.
- You agree not to submit or upload any content that is unlawful, defamatory, obscene, offensive, or otherwise objectionable.
4. Account Termination
We reserve the right to terminate or suspend your account and access to our website at any time and for any reason, including but not limited to:
- Violation of these Terms.
- Suspected fraudulent or illegal activity.
- Failure of payment.
- Conduct we determine to be harmful or disruptive to our website or other users.
- Disrespectful or harmful situations to our team work.
- Misuse or fraudulent use of payment methods is a violation of this Agreement. We may report such misuse or fraudulent use to authorities and financial institutions.
In the event of account termination, you will not be entitled to any refunds or compensation.
5. Limitation of Liability
- To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in any way connected with your use of our website or services.
- We do not warrant the accuracy, completeness, or reliability of any content on our website, and you use our website and services at your own risk.
6. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our website after any such changes constitutes your acceptance of the new Terms.
Billing and Payment Information
7. Autorenewal
Unless otherwise specified, you agree that your Services will be billed on an automatically recurring basis to prevent any disruption. You authorize us to bill your credit card or other billing information on file with us.
8. Money-back Guarantee
We offer a twenty- one (21) day money-back guarantee for hosting services only, subject to the terms described herein.
9. Cancellations and Refunds
Refunds for eligible accounts must be requested within thirty (21) days of cancellation. Only first-time accounts are eligible for a refund. Certain products and services are non-refundable (domains registration/ renewals, addons of hosting, graphic design projects, web design, mobile apps, marketing and seo work). Cancellation requests must be submitted via the provided online form.
10. Late Payment
Failure to do payments on time may lead to the temporary suspension or termination of services. Please note that access to your account will be reinstated only upon receipt of payment.
11. Account Creation Abuse
To maintain fairness and integrity within our community, we prohibit the creation of multiple accounts for the purpose of exploiting “new customer” discounts. Any violation of this policy will result in the suspension of all associated accounts until all outstanding invoices are settled. Additionally, users found to be abusing our discount system may face termination of services without eligibility for refunds.
12. Invoice Disputes
You have ninety (35) days to dispute any charge processed by us. If you have questions concerning a charge, contact our billing department for assistance.
13. Price Adjustments
We XXIXII PIXELZ INC, reserve the right to modify or adjust the prices of our services at any given time. It is imperative to note that clients bear the sole responsibility for regularly monitoring their billing information, which can be conveniently accessed through their client portals. Additionally, clients can utilize various communication methods, including our billing support or contact numbers, to stay informed about any updates regarding pricing.
In the event of a price change, we are committed to providing our clients with ample notice. Therefore, we pledge to inform clients of any price adjustments at least 21 days prior to their next billing cycle. This advanced notification period ensures transparency and allows clients sufficient time to assess any changes and make informed decisions regarding their services.
14. Currency Exchange
Fluctuations in exchange rates for international payments are a persistent and inherent aspect of financial transactions. At XXIXII PIXELZ, all refunds are processed exclusively in U.S. dollars, and the refunded amount will be determined by the prevailing exchange rate at the time of the refund. It is essential to acknowledge that all refunds are subject to these fluctuations, and XXIXII PIXELZ cannot be held accountable for any variations in exchange rates occurring between the initial payment and the subsequent refund.
By using this website, you agree to the terms outlined in this terms of use. If you have any questions or concerns about this terms of service, please contact us at customer support. We appreciate your cooperation and understanding.